Privacy Policy

This Privacy Policy applies to all users of the 8bett Platform, accessible at 8bett.cam. It sets out how 8bett collects, uses, stores, shares and protects personal data in connection with the provision of its online betting and live casino services. This document should be read alongside the Terms & Conditions which govern your use of the Platform.

8bett's Platform is designed for Pakistani users and all content, including this Privacy Policy, is published in English. By registering an Account or otherwise using the Platform, you acknowledge that you have read, understood and accepted the practices described in this Privacy Policy.

8bett is not affiliated with, endorsed by or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any Pakistani provincial authority. References to payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided for contextual convenience only and do not imply any endorsement, affiliation or confirmation of availability by those institutions.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Platform" means the 8bett website at 8bett.cam, including all pages, features and services accessible through it.
• "Personal Data" means any information that identifies or could reasonably identify a living individual, including but not limited to name, email address, phone number, date of birth, national identity card number, IP address and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer or deletion.
• "Data Controller" means the entity responsible for determining the purposes and means of processing Personal Data in connection with the Platform.
• "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller, including payment processors and identity verification providers.
• "KYC" means Know Your Customer — the identity and age verification process required to comply with the Platform's licensing obligations.
• "User" / "you" means any individual who accesses or holds a registered Account on the Platform.
• "Cookie" means a small text file placed on your device by the Platform for session management, analytics or personalisation purposes.
• "Sensitive Data" means a subset of Personal Data that warrants additional protection, including identity document numbers, financial transaction records and responsible gambling self-declaration information.

8bett collects Personal Data through several channels. The categories of data collected and the circumstances in which collection occurs are set out in the table below.

3.1 Data You Choose Not to Provide

Certain categories of data — particularly Registration Data and KYC documentation — are mandatory for the operation of your Account. If you choose not to provide this information, 8bett may be unable to open, maintain or process withdrawals from your Account. Other data, such as marketing preferences, is optional and does not affect your ability to use core Platform features.

3.2 Data Collected from Third Parties

8bett may receive Personal Data about you from third-party sources, including identity verification agencies, fraud prevention databases, payment processors and publicly available registers, where this is permitted by applicable law and necessary for the purposes described in this policy.

8bett processes your Personal Data on one or more of the following legal bases, depending on the purpose of the processing activity:

• Contractual Necessity: Processing required to perform the contract between you and 8bett — including account management, payment processing and delivery of betting and gaming services.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) obligations, KYC requirements under our licensing framework, and responsible gambling obligations.
• Legitimate Interests: Processing necessary for 8bett's legitimate business interests, including fraud detection and prevention, platform security, service improvement and internal analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing carried out on the basis of your explicit, informed consent — primarily in relation to direct marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

8bett uses the Personal Data it collects for the following purposes:

5.1 Account Management

We use your registration and identity data to create and administer your Account, verify your identity and age, manage your login credentials, process deposits and withdrawals in PKR, and maintain your account history and preferences.

5.2 Delivery of Services

Your usage and device data are used to deliver the Platform's core betting and gaming services — including cricket markets (PSL, ICC tournaments, T20 internationals), live casino, slots, esports and other sports such as football and UFC — optimised for your device and location.

5.3 Fraud Prevention and Security

We process transaction data, device data and usage patterns to detect and prevent fraudulent activity, money laundering, underage gambling and Terms & Conditions violations. This processing is carried out on the basis of our legitimate interests and legal obligations.

5.4 Responsible Gambling

Where you interact with responsible gambling tools — such as deposit limits, loss limits, session time reminders, cool-off periods or self-exclusion — 8bett records and processes this data to enforce the restrictions you have set and to monitor compliance with our responsible gambling obligations. This data is treated as Sensitive Data and is subject to enhanced protection.

5.5 Customer Support

Communications data from live chat, email and support tickets is processed to respond to your enquiries, resolve disputes, and improve our support quality. Support is available in English and Urdu. All email responses are provided in English.

5.6 Marketing Communications

With your prior consent, we may use your contact details and Platform preferences to send you promotional offers, bonus notifications and platform updates relevant to your interests — including cricket betting promotions for PSL and ICC events, and relevant casino offers. You may opt out of marketing communications at any time by updating your account preferences or contacting support.

5.7 Analytics and Platform Improvement

Aggregated and anonymised usage data is used to analyse Platform performance, improve user experience, test new features, and optimise the Platform for users across Pakistan, including those accessing from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar on mobile networks.

8bett does not sell your Personal Data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the purposes described in this policy:

6.1 Payment Processors

Transaction data is shared with payment processing providers to facilitate deposits and withdrawals. Payment method references familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and cryptocurrency channels (BTC, ETH, USDT) — represent contextual options. Actual processing relationships are subject to operator configuration and may change. These providers act as independent data controllers in respect of their own processing activities.

6.2 Identity Verification and KYC Providers

KYC documentation and identity data are shared with licensed third-party identity verification agencies to fulfil our regulatory obligations. These providers are contractually bound to process data only for verification purposes and to maintain appropriate security standards.

6.3 Fraud Prevention and AML Services

Data may be shared with fraud prevention and anti-money laundering service providers and databases where we have a legitimate interest or legal obligation to detect and prevent financial crime. Adverse findings from these checks may result in account restrictions.

6.4 Regulatory and Legal Authorities

8bett may disclose Personal Data to regulators, licensing authorities, law enforcement agencies or courts where required by applicable law, a court order, or a lawful regulatory request. We will notify you of such disclosures where legally permitted to do so.

6.5 Technology and Infrastructure Providers

We engage third-party technology providers — including cloud hosting services, data analytics platforms and security monitoring tools — who process data on our behalf as Data Processors. All such providers are bound by data processing agreements requiring them to maintain appropriate technical and organisational security measures.

8bett retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The principal retention periods are as follows:

Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with 8bett's data disposal procedures. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes, as anonymised data no longer constitutes Personal Data.

The 8bett Platform operates internationally. As a result, your Personal Data may be transferred to and stored on servers located outside Pakistan. 8bett takes steps to ensure that any international transfer of Personal Data is carried out in accordance with applicable data protection standards, including the use of contractual safeguards where required.

Where Personal Data is transferred to third-party service providers located outside Pakistan — including cloud hosting providers, identity verification agencies and fraud prevention services — those transfers are governed by data processing agreements incorporating appropriate technical, organisational and contractual protections.

By using the Platform, you acknowledge that your Personal Data may be processed in jurisdictions other than Pakistan, and that the data protection laws of those jurisdictions may differ from those in Pakistan. 8bett will not transfer your data to a jurisdiction without putting in place safeguards appropriate to the sensitivity of the data being transferred.

8bett uses cookies and similar tracking technologies — including local storage objects and session tokens — to operate the Platform effectively, remember your preferences and analyse usage patterns. The categories of cookies we use are described below.

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens, security cookies, load-balancing identifiers and cookies that remember your cookie consent preferences. No consent is required for strictly necessary cookies.

9.2 Functional Cookies

Functional cookies remember your preferences — such as language settings, display preferences and the last page you visited — to provide a more personalised experience. These cookies are set with your consent and can be disabled through your browser settings, though doing so may affect Platform functionality.

9.3 Analytics Cookies

We use analytics cookies to understand how users interact with the Platform — including which pages are visited most frequently, how long users spend on the Platform, and which features generate the most engagement. This data is aggregated and anonymised. Analytics cookies are set with your consent.

9.4 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies and set notifications when cookies are placed. Please note that blocking certain cookies may impair your ability to log in to or use the Platform. Clearing cookies will log you out of your active session.

Subject to applicable law and the terms of our licensing obligations, you have the following rights in relation to your Personal Data held by 8bett. To exercise any of these rights, please contact our support team using the details in Section 14.

8bett will respond to data rights requests within 30 days of receipt, or within any longer period permitted by applicable law for complex requests. We may ask you to verify your identity before processing a rights request. Data rights requests are free of charge unless they are manifestly unfounded or excessive.

8bett takes the security of your Personal Data seriously. We implement and maintain a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:

• Encryption: Personal Data and financial transaction data are encrypted in transit using TLS (Transport Layer Security) and at rest using industry-standard encryption protocols.
• Access Controls: Access to Personal Data within 8bett's systems is restricted to authorised personnel on a strict need-to-know basis. Access is protected by authentication controls and is logged for audit purposes.
• Security Monitoring: Our systems are monitored continuously for suspicious activity, unauthorised access attempts and potential data breaches.
• Third-Party Audits: We conduct periodic security reviews and work with third-party security specialists to assess and strengthen our data protection posture.
• Data Minimisation: We collect only the Personal Data necessary for the purposes described in this policy and do not retain data beyond the periods set out in Section 7.

While 8bett takes all reasonable steps to protect your Personal Data, no system connected to the internet can be guaranteed to be completely secure. You are responsible for keeping your Account login credentials confidential and for using a secure network when accessing the Platform. If you suspect that your Account security has been compromised, please contact support immediately.

The 8bett Platform is strictly for adults. Access is limited to individuals who are at least 18 years of age, or the higher minimum age required by the licence jurisdiction applicable to their Account, whichever is greater. The 18+ age restriction does not imply that online gambling is lawful in Pakistan — local laws, including the Prevention of Gambling Act, 1977, may restrict or prohibit participation regardless of age.

8bett does not knowingly collect Personal Data from individuals under the applicable minimum age. If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account. Any winnings generated by an Account found to belong to a minor will be void.

8bett reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, regulatory requirements or Platform features. The "Last updated" date at the top of this page indicates when the most recent revision was published.

Where amendments are material — meaning they significantly affect how your Personal Data is collected, used or shared — 8bett will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised version.

We recommend that you review this Privacy Policy periodically to stay informed about how 8bett handles your Personal Data. If you disagree with any amendment, you should stop using the Platform and close your Account in accordance with the Terms & Conditions.

If you have any questions, concerns or requests relating to this Privacy Policy or the way 8bett handles your Personal Data, please get in touch using the details below. Our support team is available 24/7 in English and Urdu via live chat on the Platform.

When submitting a data rights request, please include your full name, registered email address and a description of your request so we can verify your identity and respond efficiently. 8bett aims to acknowledge all privacy enquiries within 2 business days and to resolve them within 30 days.

For concerns related to responsible gambling, please visit our Responsible Gambling page for information on self-exclusion tools, deposit limits and available support resources.