Player Protection

Responsible Gambling

Betting should be entertaining — not a source of financial stress or personal harm. 8bett provides a full suite of responsible gambling tools to help Pakistani users stay in control, set boundaries, and seek help when they need it.

18+ Only Deposit & Loss Limits Self-Exclusion Available 24/7 Support

Gambling is Entertainment.
We Intend to Keep It That Way.

At 8bett, we take responsible gambling seriously. Our platform is designed to give Pakistani users access to cricket, PSL markets, live casino, slots and more — but we are equally committed to ensuring that access comes with strong safeguards. We believe that informed players who understand their limits enjoy better, longer-lasting experiences.

This page explains the tools and policies 8bett has in place, the warning signs of problem gambling, and where to find support. We encourage every user — whether you are placing your first bet on an ICC match or a regular on our live tables — to read through this material and use the tools available to you.

18+

Adults Only — Strictly Enforced

The 8bett Platform is restricted to users aged 18 or older, or the higher minimum age required by the licence jurisdiction applicable to your Account. This age restriction does not imply that online gambling is lawful in Pakistan — users must understand and comply with local laws, including the Prevention of Gambling Act, 1977, before participating. This is not legal advice.

Player Protection First

Every account on 8bett comes with access to responsible gambling controls from day one. No waiting, no premium tier required.

Spending Controls

Set daily, weekly or monthly deposit limits and loss limits in PKR. Once set, limits can only be reduced immediately — increases take time to take effect.

Time Management

Session time reminders and reality check notifications help you keep track of how long you have been playing, so you can make conscious decisions.

Self-Exclusion

If you feel you need a break, you can exclude yourself from the Platform for a set period or permanently. We take self-exclusion requests seriously and action them promptly.

Reality Checks

Periodic on-screen notifications remind you of time spent and net activity during your session, keeping you grounded in the real picture.

24/7 Support

Our support team is available around the clock via live chat in English and Urdu to assist with responsible gambling tool activation and guidance.

Your Responsible Gambling Toolkit

Every tool listed below is available directly from your 8bett account settings. You do not need to contact support to activate most of these controls — though our team is always available if you need help.

Deposit Limits

Cap how much PKR you can deposit into your 8bett account over a set time period. Three limit periods are available:

  • 1 Daily limit — resets every 24 hours
  • 2 Weekly limit — resets every 7 days
  • 3 Monthly limit — resets on the same calendar date each month

Example: Daily deposit cap

PKR 0 PKR 5,000

PKR 2,750 of PKR 5,000 used today

Reducing a deposit limit takes effect immediately. Increasing a limit is subject to a cooling-off period before it becomes active.

Loss Limits

Set a ceiling on how much you are willing to lose within a given period. Once your loss limit is reached, further wagering is suspended until the period resets.

  • 1 Go to Account Settings → Responsible Gambling
  • 2 Select "Loss Limits" and choose your period
  • 3 Enter your PKR limit and confirm
  • 4 The limit activates immediately

Example: Weekly loss tracking

PKR 0 PKR 10,000

PKR 3,000 of PKR 10,000 weekly limit used

Loss limits apply across all product verticals — sports betting, live casino, slots and esports — on a combined basis.

Session Time Limits

Decide how long each individual session on 8bett can last before you are prompted to take a break. This tool is especially useful during long PSL or ICC match days.

  • 1 Set a session duration limit (e.g. 30, 60 or 120 minutes)
  • 2 Receive a reality check notification at your chosen interval
  • 3 Choose to continue or end your session when prompted
  • 4 After session limit is reached, automatic logout is triggered

Time limits reset at the start of each new session. You can adjust them from your account settings at any time — reductions apply immediately, extensions after a cooling-off period.

Cool-Off Periods

Take a structured short-term break from the Platform without permanently closing your account. Cool-off periods are available from 24 hours up to 6 weeks.

  • 1 Navigate to Responsible Gambling settings
  • 2 Select "Take a Break" and choose your duration
  • 3 Confirm — your account is immediately suspended for the period
  • 4 You cannot log in or place bets during a cool-off period
  • 5 Account resumes automatically when the period ends

During a cool-off period, marketing communications will also be suspended. Any pending withdrawals will continue to be processed normally.

Self-Exclusion

If you feel your gambling is becoming harmful, self-exclusion allows you to block access to the 8bett Platform for an extended period — from 6 months to permanent closure.

  • 1 Contact our 24/7 support team via live chat
  • 2 Request self-exclusion and specify your preferred duration
  • 3 Your account is blocked immediately upon confirmation
  • 4 All marketing from 8bett is permanently stopped
  • 5 Pending withdrawals are processed to your registered payment method

Self-exclusion cannot be reversed before the period you selected has expired. This is a deliberate safeguard. If you request permanent exclusion, reactivation is not available.

Account Closure

You may request permanent closure of your 8bett account at any time. Closure is distinct from self-exclusion — it is a permanent decision to stop using the Platform entirely.

  • 1 Contact support via live chat or email
  • 2 Confirm your identity and request closure
  • 3 Any remaining balance is withdrawn to your payment method
  • 4 Account is permanently deactivated

Account closure does not delete your data immediately — records are retained in line with our Privacy Policy and applicable regulatory obligations.

Is Gambling Becoming a Problem?

Most people who bet on cricket, PSL matches or live casino games do so for entertainment without any issues. But for some, gambling can shift from a pastime into something harder to manage. Recognising the early warning signs is the most important step toward getting back in control.

The signs below do not constitute a clinical diagnosis — they are indicators that it may be worth pausing and reflecting on your relationship with gambling. If several of these apply to you, we encourage you to use 8bett's self-exclusion or cool-off tools, or to seek independent support.

Remember: Asking for help is a sign of strength, not weakness. Our support team is available 24/7 and will treat every responsible gambling enquiry with complete confidentiality.

Spending more money than you can afford to lose, or dipping into funds set aside for bills, rent or family expenses.

Chasing losses — placing further bets after losing in an attempt to win back what you have lost.

Concealing your gambling activity from family members or people close to you in Karachi, Lahore or elsewhere.

Spending significantly more time gambling than you originally intended, including late-night sessions.

Feeling restless, irritable or anxious when you are not gambling, or when you try to cut down.

Neglecting work, studies or personal relationships because of the time or mental energy devoted to gambling.

Borrowing money, taking loans or selling personal items to fund your gambling activity.

Believing that a "big win" is always just around the corner and will solve financial or personal problems.

Quick Gambling Behaviour Check

These questions are for personal reflection only. They are not diagnostic and do not replace professional assessment. Answer honestly — this information is not submitted anywhere.

1. Have you ever bet more than you intended to in a single session?

Never Occasionally Often Almost always

2. Have you tried to cut back on gambling but found it difficult?

Never Once or twice Several times Many times

3. Has gambling ever affected your finances, work or relationships?

No Slightly Noticeably Significantly

4. Do you gamble to escape stress, anxiety or problems in daily life?

Never Rarely Sometimes Frequently

5. Have you ever hidden your gambling activity from someone you care about?

Never Once A few times Regularly

Reflecting on your answers? If you answered "Often", "Frequently" or "Significantly" to any of the above, it may be worth speaking with someone. Use 8bett's self-exclusion tool or contact our support team to activate a cool-off period. Independent support resources are listed below.

Responsible Gambling Support Resources

The following are recognised responsible gambling and mental health support organisations. They are mentioned here for informational purposes only. 8bett is not affiliated with these organisations and references do not constitute an endorsement in either direction.

GamCare

An internationally recognised organisation providing information, advice, support and free counselling for people affected by problem gambling. Available online in English.

Gamblers Anonymous

A fellowship-based support programme for individuals who wish to stop gambling. International chapters operate online, with English-language resources available globally.

Gambling Therapy

Offers free practical advice and emotional support to anyone affected by gambling problems, with multilingual online support tools available around the clock.

8bett Support Team

Our 24/7 support team in English and Urdu can activate self-exclusion, deposit limits and cool-off periods on your behalf. Reach us via live chat on the Platform.

Important Note for Pakistani Users: Pakistan's gambling laws, including the Prevention of Gambling Act, 1977, may restrict or prohibit participation in online gambling regardless of platform. Users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other cities are personally responsible for understanding and complying with local laws. 8bett does not hold a Pakistani gambling licence and is not regulated by any Pakistani authority. This is not legal advice.

Parental Controls & Underage Access

8bett is strictly an adults-only platform. All registered users are required to complete age verification as part of our KYC process. Any account found to belong to a minor will be closed immediately, with winnings voided and any remaining balance returned in accordance with our Terms & Conditions.

If you share a device with family members — including children or teenagers in your household in Lahore, Rawalpindi or anywhere else in Pakistan — we strongly recommend using parental control software to restrict access to gambling-related websites.

Net Nanny

Cross-platform parental control and web filtering software that can block gambling websites across shared family devices.

Gamban

A dedicated gambling block tool that prevents access to thousands of gambling sites across all browsers and apps on enrolled devices.

18+

Age Verification is Mandatory

  • All users must verify their age and identity before making withdrawals.
  • Accepted documents include valid CNIC/NICOP, passport or driving licence.
  • Accounts that cannot be verified will be restricted pending documentation.
  • If you suspect an underage person has registered an account, contact our support team immediately via live chat.
  • The 18+ minimum does not imply gambling is lawful in Pakistan for users of any age — local laws apply.

Report Underage Access: To report a suspected underage account, contact our support team 24/7 via live chat, or write to us at [email protected] (plain text — not a clickable link).

Your Control, Your Limits, Your Experience

8bett is built for Pakistani users who want a premium cricket, PSL and live casino experience — responsibly. Set your limits, use the tools, and enjoy the Platform within your means. 18+ only. Local laws apply.

Set Limits

Deposit & loss controls

Self-Exclude

From 6 months to permanent

24/7 Support

English & Urdu

Get Help

Independent resources